Innovative partnership begins new era for IT services

MARCH 16, 2016, HAMILTON, OH – The Southwest Ohio Computer Association (SWOCA) and Butler County Educational Service Center today announced the creation of a unique partnership with Fairfield Township to provide leading-edge IT support services while delivering substantial cost savings to the township. This ground-breaking shared services model will now enable SWOCA to grow their service network to include local governments and other organizations seeking premium IT support services.

Partnering with SWOCA as an IT support provider gives Fairfield Township access to a host of reliable and economical services, including managed Voice over IP, managed wireless connectivity, spam filtering, virtual server hosing, network hardware maintenance, IT consulting, desktop support services, and access to experienced, executive level IT oversight.

Once the initial integration and services are in place, the partnership expects to find further cost savings through the alignment between the needs of the Township and the services SWOCA already provides. As just one example of the immediate benefits, SWOCA was able to reduce the township’s internet access costs by 88%.

Reflecting on this inaugural partnership in what SWOCA expects to be an expanding market for the organization, Executive Director Donna Davis Norris said, “SWOCA has been a technology partner with K12 education for over thirty years. The landscape across Ohio is now changing and so are we. We are expanding into new markets and creating new relationships, while still serving our K12 customers. Working with other partners in education, such as our Educational Services Centers, we are now able to provide a host of tech services to governmental agencies.”

Fairfield Township welcomed this opportunity to enhance their IT support while saving taxpayer dollars. “SWOCA has a winning success record in providing services to other public entities.  We look forward to a successful and ground breaking partnership with this organization”, stated Fairfield Township Board President, Shannon Hartkemeyer.  “In the spirit of continuous improvement, Fairfield Township will continue to pursue ways of doing business more effectively and efficiently.  This is just one example of the Board’s efforts to continually improve operations.” Added Julie Vonderhaar, Interim Administrator for Fairfield Township, “We are thrilled to have one vendor who can meet many of our needs including audio visual improvements, phone system improvements and connectivity improvements. The security is also huge because of the sensitive nature of our documents.”

Pivotal to the formation of this new partnership was the Butler County Educational Service Center, which helped act as a catalyst to move the partnership forward. Superintendent Jon Graft commented, “We are excited about our continued collaborations with SWOCA and other government agencies to provide quality and efficient IT services in a cost effective manner.”

SWOCA is one of 17 Information Technology Centers (ITCs), which provide vital information processing services and support to over 900 school districts, Educational Service Centers, community schools, and approximately 1.4 million students in the State of Ohio.